•Application configuration, application & security management

•Scheduling and monitoring for automated jobs and online applications

•Execution of batch operations, audit, MIS and ‘on-demand’ report generation

•Exception reporting and correction

•Data collection, analysis and correction.

•Providing support to the dependent user groups.

•Application administration, performance monitoring and tuning

•Testing and verification of new KPIs and reports

•Preventative maintenance

•Report end user support

•Alarms, issues tracking and resolution.